Fundora: When did you first realize that hurricane Andrew might hit Miami?
Gonzalez: At the last moment.
Fundora: What preparations did you make?
Gonzalez: None at all.
Fundora: None at all?
Gonzalez: I just got any board that I found outside my house, and I sealed at least one window. At least I would have one room safe. That is about it.
Fundora: What did you think it would be like before the storm?
Gonzalez: I had no idea.
Fundora: No idea?
Gonzalez: I have never been through (a hurricane.)
Fundora: You have never been through it before?
Gonzalez: No.
Fundora: So this was your first experience through one?
Gonzalez: An excellent one.
Fundora: Excellent one?
Fundora: Why did you say excellent. Did you have a lot of difficulties?
Gonzalez: No, but a lot of problems.
Fundora: Where were you during the hurricane?
Gonzalez: In my bedroom.
Fundora: Who was with you during the hurricane?
Gonzalez: My wife and a cousin.
Fundora: What happened to you? What happened specifically?
Gonzalez: Basically nothing.
Fundora: Nothing?
Gonzalez: A window broke, there was a shingle that broke the window and water started coming in. Luckily we had a piece of sheet rock and that is what we covered the window with. Basically that is all that happened to our house.
Fundora: So there wasn't anything traumatic or anything like that.
Fundora: What were your concerns or thoughts during the hurricane?
Gonzalez: Survival.
Fundora: What do you mean by survival?
Gonzalez: If these houses would last through the hurricane.
Fundora: About the structure of the house?
Gonzalez: Exactly, about the structure of the house and then everything else basically, floods, nothing happened.
Fundora: None of those things you anticipated happened?
Gonzalez: Exactly.
Fundora: What did you do right after the hurricane? Right after it happened.
Gonzalez: Like right after. Well I went out to see if any neighbor of mine needed any help. Around us was an association and I went to ask if anyone needed any help and we each helped each other.
Fundora: What was the first thing you thought about?
Gonzalez: Fixing my house.
Fundora: What was the first thing you actually did?
Gonzalez: On the house?
Fundora: Yes, on the house.
Gonzalez: I called the insurance company.
Fundora: You called your insurance company?
Fundora: So, what was your first week like after the hurricane?
Gonzalez: Terrible. No electricity. We did have phones. The curfews were terrible. No lights. It was a little bit of a struggle.
Fundora: Did you stay here?
Gonzalez: Yea, all the time.
Fundora: Without electricity or water?
Gonzalez: Yea, for seven days without no power.
Fundora: Oh my God. Did you get a generator?
Gonzalez: No.
Fundora: Did you receive help after the hurricane? Did anyone help you?
Gonzalez: Nobody.
Fundora: But you did go out?
Gonzalez: Yea, I went to West Palm Beach. I bought water and all the accessories. I bought an electrical light to have light in the house. I bought all the accessories I need after the hurricane.
Fundora: After the hurricane? You went all the way to West Palm Beach?
Gonzalez: Yes.
Fundora: Did you help anyone else?
Gonzalez: My next door neighbor. Every night he ate dinner at our house. We ate whatever the refrigerator cooler had.
Fundora: What was left before the hurricane?
Gonzalez: Right, before it spoiled, we ate it on our barbecue.
Fundora: You had some stuff that you brought over from West Palm Beach?
Gonzalez: Yes.
Fundora: What kind of effect has Hurricane Andrew had on your daily life?
Gonzalez: Great.
Fundora: Okay we will go on to great effect. What do you mean by great?
Gonzalez: Great remodeling on the house. We upgraded everything. Superb. What other effects? That's about it.
Fundora: Okay so the things that you were able to remodel in the house, did you end up making a gain on it?
Gonzalez: Yes of course. Everybody has.
Fundora: Has the Hurricane significantly changed your plans for the future? In any way?
Gonzalez: Yea, we are waiting for another hurricane.
Fundora: Your waiting for another hurricane?
Gonzalez: Basically, my plans for the future have stayed the same, but it has helped me financially. It helped me out that moment more.
Fundora: When did you first realize that the hurricane was an opportunity for personal gain?
Gonzalez: The next day.
Fundora: After the next day?
Fundora: You knew that was your opportunity?
Gonzalez: My gain is a lot of people's losses, but still, I feel I gained a lot of it. A lot of people are hurt. I feel a lot of sympathy, but if I can make money, my gain is what I feel from the very first day.
Fundora: How did you decide on what actions to take in order to get the maximum benefit from the hurricane.
Gonzalez: Roof damages. Basically my roof had nothing.
Fundora: Nothing was wrong with it?
Gonzalez: Maybe 10 tiles.
Fundora: Do you have shingles?
Gonzalez: No, I have tiles. I broke more.
Fundora: What did you break it with?
Gonzalez: With more tiles. With a hammer.
Fundora: So you just went up there. Did you do anything else besides the roof?
Gonzalez: Dropped some trees on my wood deck.
Fundora: You had to saw them?
Gonzalez: My trees were cut before the hurricane. So I just line the trunk standing up, because they were damaging my roof before the that.
Fundora: So they were already cut?
Gonzalez: They were already cut.
Fundora: You just gave them a little push?
Gonzalez: I just gave them a better push and they fell right on top of the wood deck.
Fundora: How did your family feel about these things that you did?
Gonzalez: Nobody knows what I did.
Fundora: I mean your immediate family. Your wife, anybody that was close to you that knows what you did.
Gonzalez: Basically don't know. Nobody knows what I did.
Fundora: No?
Gonzalez: No.
Gonzalez: They just know or feel that I got bargains doing everything else.
Fundora: Bargains?
Gonzalez: Like, lets say, they paid my whole roof, so what I did was not fix my whole roof and fixed whatever was broken, and it likes little deals, I saved money on everything else, it just that I claim more than what I really have.
Fundora: Did she know about breaking the tile or anything like that?
Gonzalez: No.
Fundora: She didn't realize?
Gonzalez: No.
Fundora: Do you feel in anyway guilty about what you have done?
Gonzalez: No.
Fundora: No? Nobody knows about what you have done basically.
Gonzalez: No. But I guess everybody else does the same thing.
Fundora: How were your dealings with the insurance company?
Gonzalez: They helped.
Fundora: They helped? What do you mean by helped?
Gonzalez: I think they're blind on somethings. I think the adjusters make more money on the claims that they write, they make a percentage, I guess, on how much damage your house has.
Fundora: You mean the higher the damage...
Gonzalez: They get a percentage. They get more money on it. That's what my adjuster said. Like I claimed things that were broken, and he knew it, but he still paid for it, so he is more at fault than I am. Right. So I guess everybody is making a profit here.
Fundora: What were the final results. Like what benefits did you get out of all this, the claims you made?
Gonzalez: What benefits?
Fundora: Like the remodeling you did. What specifically were you able to get?
Gonzalez: I have upgraded doors that cost maybe $500 for $3000 doors. It's just basically I only had like $2000 damages and I got like $25,000 worth of money. So after that, I just did a whole new kitchen which I didn't need. I threw all my money....A lot of people really save the money. I didn't. I used all my money to upgrade my house. Those are my benefits.
Fundora: Okay. Do you feel good about getting away with it?
Gonzalez: Well if I get away with it, the insurance adjusters do it too. Because they are writing it up for no reason. They are paying for a whole roof which they know for a $1000 they can fix, so they are just as much to blame as I am.
Fundora: Are you afraid of getting caught, or do you think you are beyond that?
Gonzalez: Well, no one is beyond getting caught. I just feel that some other people are doing worse than what I am. I didn't get as much as a lot of people are.
Fundora: So you feel it is pretty much over? Right now you got the claims, everything is over, it is pretty much over?
Gonzalez: For me it is. I don't think their auditing.
Fundora: Okay. What do you think of some people, I know a lot of people did the same thing, but the people who had the same opportunity and didn't take advantage of it?
Gonzalez: A lot of people, for instance I got friends that say, I am not claiming nothing, because my insurance will go up. I think it will go up for everybody. They're going to go up on people who claimed and who didn't claim. I think their dumb because they have been paying for a long time all their life, and this is an opportunity to upgrade or help a lot of poor people who didn't have enough money to upgrade their house.
Fundora: Do you know a lot of people who did the same thing?
Gonzalez: Yes.
Fundora: Are you glad that the hurricane occurred?
Gonzalez: No, because a lot of people got hurt. But I am glad in my situation that I am okay and my family is okay. I got something out of it.
Fundora: Has your perception of the world changed as a result of the experience with the hurricane?
Gonzalez: In what way? I don't understand.
Fundora: Any way. In your life, or anything, has anything changed; your experience?
Gonzalez: Just that I will be prepared better next time. I don't know about next time if I will take as much advantage on the insurance, but I will be better prepared for my family sake, not mine. I saw the damage that it did.
Fundora: Is there anything you would like to tell me that I haven't asked you?
Gonzalez: No, not really.
Fundora: No? Okay, thank you very much.
Gonzalez: Your welcome.
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